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You can find answers to the most frequently questions here. They should be able to solve most of your problems. In case you can't find your answer, or you'd like to suggest a revision, please feel free to let us know through email: support@idcooling.com.

2. 5V 3pin ARGB & 12V 4pin RGB Product Line Explained

AIO Liquid Cooling
Product Name	5V 3pin ARGB	12V 4pin RGB	RGB/ARGB Splitter 1-in-4-out	RGB Position
DASHFLOW 360		√	√	Pump x1/Fan x3
DASHFLOW 240		√	√	Pump x1/Fan x2
ZOOMFLOW 360	√		√	Pump x1/Fan x3
ZOOMFLOW 240	√		√	Pump x1/Fan x2
ZOOMFLOW 360X SNOW	√		√	Pump x1/Fan x3
ZOOMFLOW 240X SNOW	√		√	Pump x1/Fan x2
ZOOMFLOW 360X	√		√	Pump x1/Fan x3
ZOOMFLOW 240X	√		√	Pump x1/Fan x2
PINKFLOW 240 ARGB	√		√	Pump x1/Fan x2
AURAFLOW X 360 SNOW		√	√	Pump x1/Fan x3
AURAFLOW X 360		√	√	Pump x1/Fan x3
AURAFLOW X 240 SNOW		√	√	Pump x1/Fan x2
AURAFLOW X 240		√	√	Pump x1/Fan x2
AURAFLOW X 240 TGA		√	√	Pump x1/Fan x2
AURAFLOW X 120		√	√	Pump x1/Fan x1
Air Cooling
Product Name	5V 3pin ARGB	12V 4pin RGB	RGB/ARGB Splitter 1-in-4-out	RGB Position
SE-224-XT ARGB	√			Fan x1
SE-224-RGB		√	√	Cover x1/Fan x1
DK-03 RGB PWM		√		Fan x1
Case Fans
Product Name	5V 3pin ARGB	12V 4pin RGB	RGB/ARGB Splitter 1-in-4-out	RGB Position
HA-01 (ARGB PWM HUB)	√
ZF-14025-ARGB	√			Ring
ZF-12025-PINK(Single) ARGB	√			Ring
ZF-12025-RGB(Single) ARGB	√			Ring
ZF-12025-RGB-TRIO ARGB	√		√	Ring
DF-12025-ARGB(Single Pack)	√			Motor
DF-12025-ARGB-TRIO	√		√	Motor
DF-12025-RGB(Single Pack)		√		Motor
DF-12025-RGB-TRIO		√	√	Motor
XF-12025-ARGB(Single Pack)	√			Motor
XF-12025-ARGB-TRIO	√		√	Motor
XF-12025-RGB-SNOW(Single)		√		Motor
XF-12025-RGB-TRIO-SNOW		√	√	Motor
XF-12025-RGB(Single Pack)		√		Motor
XF-12025-RGB-TRIO		√	√	Motor

1. How to connect the cables for water coolers?

How to connect the cables for water coolers?

1. Pump Power Cable
If your cooler has a SATA cable to power up the pump, you can connect the SATA header directly to the PSU SATA connector. If your cooler has a 3pin power header, you should be connected to "AIO_PUMP" or "CPU_OPT" if your motherboard has this header. If not, please connect to a 3-pin "SYS_FAN" or "CHA_FAN" or a 4-pin "SYS_FAN" or "CHA_FAN". To ensure the best cooling performance, please kindly set the pump speed 100% in BIOS system.

2. Fans should be connected to "CPU_FAN" header on the motherboard. (if you have 2 or 3 fans, you can connect both to the Y-splitter and then connect the Y-splitter to the "CPU_FAN"). Please NOTE: Your system won't boot up if no fans connected on "CPU_FAN" header on the motherboard.

3. To make sure the water cooling system works fine, we suggest you to check the setting of the fan speed in your BIOS. Just to make sure the header for Pump is running 100% load to provide the best cooling performance.

3. How much power does each RGB/ARGB fan consume?

Model Name	RGB Type	RGB Input Voltage	LEDs Quantity	Max. Current Consumption
ZF-14025-ARGB	5V ARGB	5V	16	0.55A
ZF-12025-RGB	5V ARGB	5V	14	0.5A
DF-12025-ARGB	5V ARGB	5V	14	0.5A
DF-12025-RGB	12V RGB	12V	9	0.1A
XF-12025-ARGB	5V ARGB	5V	11	0.4A
XF-12025-RGB	12V RGB	12V	4	0.14A
SF-12025-RGB	12V RGB	12V	4	0.14A
AURAFLOW X Pump	12V RGB	12V	9	0.1A
ZOOMFLOW (X) Pump	5V ARGB	5V	14	0.5A

All data is based on one single fan. If you are using the trio pack, please multiply by 3. The max power is usually when you set the fan into pure white. If you use dynamic modes, the total power consumption will not reach to max.

4. AMD AM5 Compatibility & How to Upgrade

The only difference between AM5 and AM4 is the original backplate on the motherboard: the backplate on AM5 is undetachable while on AM4 is.

How to tell if the existing AM4 cooler is compatible with AM5 or not?

If your AM4 cooler sits on the motherboard with the motherboard original backplate on, then yes; if your AM4 motherboard original backplate is removed from the installation, then No.

Most of ID-COOLING coolers are compatible with AM5 as long as they have compatibility with AM4. If not mentioned below, the cooler is compatible with AM5. However, we still have a small range of coolers which are not compatible with AM5. See below.

Not compatible & Not upgradable
Due to their special mounting mechanism, they won’t be compatible and they won’t be upgradable to AM5. If you’re looking for low profile CPU coolers for AM5, please consider IS-47-XT / IS-55 series.
Models: IS-30 / IS-40X / IS-40X V2 / IS-47S/ IS-47K / IS-50X / IS-50X V2 / IS-60 / IS-60 V2 / IS-60 EVO
Not compatible & Upgradable
For water coolers, if you have the below backplate in the package, the cooler is not compatible with AM5. However, you can easily make it compatible with AM5 using the kit: KIT-AIO-AM5.