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1. Warranty terms differs from one country to another due to local laws and regulations. The below terms serve as warranty guidelines for all distribution areas. Please inquire your local resellers for detailed warranty service.


2. ID-COOLING guarantees all brandnew products are free from defects of function and workmanship. All products purchased from authorized retailers or resellers are covered by ID-COOLING warranty program.


3. Warranty period commences from the date of purchase. Please keep the warranty card, purchase invoice for your warranty service.


4. Warranty shall void in case of unauthorized modification, changes of non ID-COOLING parts, components alterations , or improper handling, or when users do not follow the right instructions.


5. Before you submit your product for RMA, please make sure you have your purchase invoice with you. You shall submit the warranty claim first to their original reseller/retailer with valid proof of product defects or failure.


6. ID-COOLING provides at lease 1 year warranty for all products from the purchasing date. Warranty period for different products may vary. You may refer to the below charts:

 

 

 Cooling

 

 FI Series

 5 Years

 SE Series

 3 Years

 IS Series

 3 Years

 DK Series

 2 Years

 NO Series

 3 Years

 Case

 

 Mini-ITX Series

 3 Years