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You can find answers to the most frequently questions here. They should be able to solve most of your problems. In case you can't find your answer, or you'd like to suggest a revision, please feel free to let us know through email: support@idcooling.com.

1. What is Vapor Chamber and How does it work?

Vapor chamber is a metal (usually copper) plate with a vacuum cavity filled with efficient coolant. This sealed chamber will absorb heat from any spot of the surface and quickly spread the heat in a two-dimensional way. When the vapor chamber touches the heat source, the coolant of that spot shall immediately vaporizes and flow to the entire cavity due to pressure difference. The vapor will condense into coolant when it flows to the cool area, releasing heat at the same time. The capillary will force the coolant back to the heat spot. And the vaporization and condensation recirculation system repeats.

2. What is 3D V.C.V.P. Technology and How does it work?

Simply put, 3D V.C.V.P. means 3 Dimensional Vapor Chamber to Vapor Pipe. Other than normal heatpipe technology, V.C.V.P. technology allows the heatpipe directly soldered to the vapor chamber base. The hollow cavity of the heatpipe is connected to that of vapor chamber. The innovative idea is to enable a truly non-obstacle channel for heat transfer. After heat being drawn from the processor, it shall be absorbed by vapor chamber. Inside the vapor chamber (as an evaporator), the heat vaporizes the coolant into vapor, then, the vapor goes through to the vapor pipes. With heat transferred to heatsink fins and blown away by the fan, the vapor condenses into coolant. The capillary forces the coolant back to the vapor chamber thereafter. The vaporization and condensation recirculation system continues as the processor surface is hotter than the vapor chamber.

3. How to connect the cables for water coolers?

How to connect the cables for water coolers?

1. Pump Power Cable
If your cooler has a SATA cable to power up the pump, you can connect the SATA header directly to the PSU SATA connector. If your cooler has a 3pin power header, you should be connected to CPU_OPT if your motherboard has this header. If not, please connect to a 3-pin SYS_FAN or CHA_FAN or a 4-pin SYS_FAN or CHA_FAN.
2. Fans should be connected to CPU_FAN. (if you have 2 fans, you can connect both to the Y-splitter and then connect the Y-splitter to the CPU_FAN)
3. To make sure the water cooling system works fine, we suggest you to check the setting of the fan speed in your BIOS. Just to make sure the header for Pump is running 100% load to provide the best cooling performance.